TERMS AND CONDITIONS

1. Detailed description of goods and/or services

Edenberry Strawberry farm CC is a business in the Farming and tourism industry that offers strawberry picking and viewing of the first upside down house in Namibia.

2. Delivery policy

Subject to availability and receipt of payment, requests will be processed within [ ] day and delivery confirmed by way of email notification.

3. Return and Refunds policy

The provision of goods and services and allocation of picnic spots by EdenBerry Strawberry Farm CC is subject to availability. In cases of unavailability, EdenBerry Strawberry Farm CC will refund the client in full within 30 days. Cancellation of bookings by the client will attract a 20 % administration fee.

4. Customer Privacy policy

EdenBerry Strawberry Farm CC shall take all reasonable steps to protect the personal information of users. For the purpose of this clause, “personal information” shall be defined as detailed in the Promotion of Access to Information Act 2 of 2000 (PAIA). The PAIA may be downloaded from: http://www.lawsofsouthafrica.up.ac.za/index.php/current-legislation.

5. Payment options accepted

Payment may be made via Visa and MasterCard, or by bank transfer into the Edenberry CC’ banking details are as follows:

FNB Acc no: 64280629056

Branch code: 282672

bank account, the details of which will be provided on request.

6. Card acquiring and security

Card transactions will be acquired for EdenBerry Strawberry Farm CC via DPO Group who are the approved payment gateway for Namibian Acquiring Banks. DPO uses the strictest form of encryption, namely Secure Socket Layer 3 (SSL3) and no Card details are stored on the website.

7. Customer details separate from card details

Customer details will be stored by EdenBerry Strawberry Farm CC separately from card details which are entered by the client on DPO’s secure site.

8. Merchant Outlet country and transaction currency

The merchant outlet country at the time of presenting payment options to the cardholder is Namibia. Transaction currency is Namibian Dollar (NAD).

9. Responsibility

EdenBerry Strawberry Farm CC takes responsibility for all aspects relating to the transaction including sale of goods and services sold on this website, customer service and support, dispute resolution and delivery of goods.

10. Country of domicile

This website is governed by the laws of Namibia. EdenBerry Strawberry Farm CC chooses as its domicilium citandi et executandi for all purposes under this agreement, whether in respect of court process, notice, or other documents or communication of whatsoever nature EdenBerry Strawberry Farm CC

11. Variation

EdenBerry Strawberry Farm CC may, in its sole discretion, change this agreement or any part thereof at any time without notice.

12. Company information

This website is run by New Creation Solutions (close corporation) based in Namibia and with registration number CC/2015/01664  and one (Director(s)/Member(s)/Owner(s))

13.  EdenBerry Strawberry Farm CC contact details

Company Physical Address: NaruXas plots

Email: edenberrystrawberryfarm@gmail.com

Telephone: +264811220369